Your bank account may have been rejected for one of the following reasons:
1) Your bank account details were entered in languages or with characters that cannot be accepted by the bank, i.e. = ! “ $ % & : * < > ; , # { } [ ] \ _ ^ | ~ @. You will need to enter your bank account details in English Only.
NOTE:
- English alphabets and numeric characters (0-9) can be accepted in the bank account details, while special characters are not allowed (i.e. = ! “ $ % & : * < > ; , # { } [ ] \ _ ^ | ~ @). If your bank account details contain & (ampersand) please replace & with text format as ‘and’
2) The bank account name you entered does not identically match the name held by your bank.
3) Your account details were entered incorrectly. Please double-check!
In order for us to process a payment, you must make a new withdrawal request and re-enter your bank details so that the payment can be attempted again.
Click here for instructions on how to withdraw ticket revenue
Click here for instructions on how to withdraw compensation for a disputed prize