This guide explains common issues that may prevent you from logging in or creating an account, and how to fix them.
Common Issues to Check
Internet Connection
- A weak or interrupted connection can prevent login or sign-up
- Make sure your internet connection is stable before trying again
Browser Issues
- Ensure your browser is up to date
- Supported browsers include:
- Google Chrome
- Firefox
- Safari
👉 If you are using Internet Explorer, you may experience issues
- Try switching to a different browser to see if this resolves the problem
Facebook In-App Browser
If you opened Raffall through the Facebook app:
- The in-app browser may cause issues
To fix this:
- Tap the three dots in the top corner
- Select Open in browser or Open in Safari
Still Having Issues?
If the problem continues:
- Contact support at:
support@raffall.com
Important Notes
- Most login issues are caused by browser or connection problems
- Switching browser or device often resolves the issue quickly
Try the steps above before contacting support for further assistance.