This guide explains how ticket sales affect your competition and how payments are handled.
Ticket Sales and Targets
- There is no fixed definition of “enough” tickets sold
- Hosts decide whether to provide the prize regardless of ticket sales
👉 Raffall does not enforce minimum ticket targets
How Payments Work
- 100% of ticket revenue is held securely until the prize is confirmed
If the Prize Is Provided
- Once the winner receives and accepts the prize:
- 90% of the ticket revenue is released to the host
If the Prize Is Not Provided
- The host cannot access the funds
- The winner receives 75% of ticket revenue as cash compensation
👉 If there are multiple winners:
- The 75% compensation is split equally between all winners
👉 In this case:
- Affiliate commissions are still honoured
- Up to 15% commission is paid to affiliates
Revoking a Prize
If you are unable to provide the prize, you should revoke it as soon as possible to avoid a dispute.
How to Revoke
- Log in to your Raffall account
- Go to Your Raffles
- Click the Ended tab
- Select your raffle
- Click Winners
- Select the option to Revoke Prize
What Happens After Revoking
- The outcome is automatically resolved in favour of the winner
- The winner can withdraw their compensation immediately
- No dispute investigation is required
If You Do Not Revoke
- The winner may raise a dispute
- If no action is taken:
- The dispute will be awarded to the winner
- Compensation will be paid
Learn More
For more information, see:
👉🏼 Claiming, Accepting or Disputing a Prize
Important Notes
- Payment depends on whether the prize is delivered
- The Raffall Guarantee protects winners at all times