Raffall credit can be used to enter any paid competition hosted on Raffall and can be purchased using a credit/debit card or via Bank transfer.
How long does it take for Raffall credit to be added to your account?
Credit/debit card. If paying by credit/debit card your Raffall credit will appear on your account immediately after making a successful payment.
Bank transfer. Because bank transfers require manual reconciliation, Raffall credit can take up to 24 hours to appear on your account.
Reasons why your Raffall credit might not be showing on your account
Failed card payment. If your credit/debit card payment failed, the Raffall credit will not be added to your account. In the event that a card payment is unsuccessful, you can try using an alternative card, making a bank transfer or contacting your card issuer.
Incorrect reference number. If you quoted an incorrect reference number on your bank transfer, we will not know which user the payment belongs to and your account will not be credited.
If an incorrect reference number has been quoted on your bank transfer, please send the following information to payments@raffall.com
- Raffall User ID
- Transfer amount
- Date of transfer
- Reference used on your transfer