Participating
- Why do I have to answer a question before entering a competition?
- Is my entry valid if I answer the entry question incorrectly?
- Are the draws live?
- When do draws take place?
- How do I see the list of entrants and how many tickets have been sold?
- Can I purchase more than one ticket?
Tickets
Winning A Prize
Disputing A Prize
Payments & Refunds
- Why was I charged a fee by PayPal when withdrawing my compensation
- Will I be charged if I answer the entry-question incorrectly?
- Can I use PayPal to purchase tickets?
- Visa, MasterCard & American Express Payments
- How long does it take for Raffall credit to be added to my account?
- Are my credit/debit card details safe?
Free Lottery
- Free Lottery
- Will I get another free ticket if I share the same raffle again, but in a different month bonus draw?
- Will I receive more free tickets if I share the same raffle more than once?
- How many free tickets for the Bonus Draw can I get?
- How can I enter the Free Bonus draw?
- Do you offer any free entry competitions?
Competition Results
- I did not receive an email notifying me of a draw
- I purchased most of the tickets, why didn't I win?
- Why did a competition end early?
- How do I find out who won the competition I entered?
- What does it mean if a competition ends 'when sold'?
- How are the odds for each competition calculated?