How to withdraw ticket revenue and charity payments

This guide explains how to withdraw your ticket revenue and how payments are handled when a charity is involved.

How Payments Work

All withdrawals are paid via bank transfer.

Depending on your setup:

• You may receive funds directly
• A charity donation may be paid on your behalf

When You Can Withdraw Funds

You can withdraw your ticket revenue once:

• Your competition has ended
• The winner has accepted their prize

If the winner does not respond

If the winner does not claim, accept, or dispute their prize:

• Your funds will be automatically released after 21 days

How to Withdraw Your Funds

1. Log in to your Raffall account
2. Go to Your Raffles
3. Click the Ended tab
4. Select your raffle
5. Click Dashboard & Tools
6. Click Revenue
7. Click the Withdraw button

Donating to Charity

If less than 100% is donated

• Your share of the ticket revenue will be shown
• After clicking Withdraw, you will:
  • Enter your bank details
  • Receive your portion via bank transfer
• The charity donation will be:
  • Paid directly by Raffall
  • Sent on your behalf after your withdrawal is completed
  • An email notification will be sent when the payment has been actioned

If 100% is donated

• You will not receive any payment
• After clicking Withdraw:
  • The full donation will be paid directly to the charity by Raffall
  • An email notification will be sent when the payment has been actioned