Hosts must provide proof that they have provided the advertised prize to the winner so that our disputes team can start their investigation.
Courier receipts
Provide courier receipts that clearly indicate all relevant information including the tracking number and recipient's name and address.
Email communication
Include the Raffall ID in the email subject field and forward all emails exchanged between you and the winner to disputes@raffall.com
Other
If you have any additional information that proves that you have provided the advertised prize to the winner, please include it in your email.